Sometime at work we have a brilliant idea to improve your service but your boss has a different idea in mind, the complete opposite of what you have come up. And at time we want to talk to our boss to open up, but without making it look like we are making contradicting his/her opinions.
Here are some suggestions to use when talking to your boss without being too confrontational:
- Be polite. Always give respect, do not be overly familiar, and avoid sarcasm or offensive remarks.
- Be professional. Present yourself in proper business attire, and look him/her in the eye when talking.
- Don't oppose, just suggest. You may have a better idea, but disagreeing with your boss might hurt his/her pride. Make him/her important.
- Be direct to the point. Do not waste his/her precious time.
- Be ready to listen. When speaking with your boss, be attentive, make eye contact, and show that you are interested.
- Timing is essential. If you want to ask for a raise, for example, make sure your company can afford it. Never ask for a pay increase just after the company has announced layoffs.
- Do not bypass. Observe the proper chain of command. You can hardly do a worse thing to damage your boss than talk to his/her own boss about your idea.
- Be prepared to handle negative response. Unfortunately, even with your best effort there are times when your boss cannot grant your wishes. Plan to end the meeting with a positive note; there is always the next time.
- Show your appreciation. Do not forget to thank him/her for giving you his/her time to let you air your views.
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